Shipping policy

At THE BOSS LADY CLOSET, we ensure a smooth and transparent delivery experience for all our customers worldwide.

1. ORDER PROCESSING TIME

All our garments are made-to-order and custom-tailored.

  • Processing / Tailoring Time: 5–10 business days
  • Each piece is crafted with precision and care before dispatch

2. SHIPPING TIME

Once your order is ready:

  • International: 10–15 business days

Delivery timelines may vary slightly depending on your location.

3. WORLDWIDE SHIPPING

We proudly ship globally to most countries.

If your location is not serviceable, our team will contact you after order placement.

4. NO HIDDEN CHARGES (DDP SHIPPING)

We use DDP (Delivery Duty Paid) shipping for international orders.

👉 This means:

  • All customs duties and taxes are prepaid
  • No extra charges at the time of delivery
  • What you pay at checkout is the final amount

5. SHIPPING PARTNERS

We work with reliable courier partners to ensure safe and timely delivery.

Tracking details will be shared once your order is dispatched.

6. ORDER TRACKING

  • You will receive a tracking link via email or SMS
  • You can track your order in real-time

7. DELIVERY DELAYS

While we aim to deliver within the estimated timelines, delays may occur due to:

  • Customs clearance procedures
  • Remote locations
  • Unexpected logistical issues

We are not responsible for delays caused by third-party carriers, but we will assist you in tracking your order.

8. FAILED DELIVERY / INCORRECT ADDRESS

  • Please ensure your shipping details are accurate
  • We are not responsible for delays or losses due to incorrect addresses

If a package is returned, re-shipping charges may apply.

9. CONTACT US

For shipping-related queries:

THE BOSS LADY CLOSET
Email: thebossladycloset.com